Shipping policy
Last updated: May 2026
Order Dispatch
We do our best to dispatch all orders within 24 hours of payment being confirmed. In the event of any delay, we will notify you by email.
UK Shipping
- Free shipping on all UK orders over £35
- Orders under £35 and under 2kg – £3.99 (Royal Mail, 3–4 working days from dispatch)
- Orders under £35 and over 2kg – £10.99 (DPD or DHL, 1–2 working days from dispatch)
- Orders over £35 and over 2kg – free shipping via DPD or DHL (1–2 working days from dispatch)
International Shipping
We ship internationally via DHL. Shipping costs and estimated delivery times are calculated at checkout based on your location and order weight. International orders may be subject to customs duties and import taxes, which are the responsibility of the recipient.
Dispatch and Delivery
All delivery timeframes are estimates from the date of dispatch and are not guaranteed. We are not responsible for delays caused by the courier, customs processing, or circumstances outside our control.
If your order has not arrived within 7 days of your dispatch confirmation email, please contact us at info@sacosuperfoods.com with your order number so we can investigate.
Contact Us
For any questions about shipping, please get in touch:
Email: info@sacosuperfoods.com
SACO Trading Ltd (trading as SACO Superfoods)
First Floor, Swan Buildings, 20 Swan Street, Manchester, England, M4 5JW
This policy was last updated May 2026 and is subject to periodic review.